COVID-19 CORONAVIRUS

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, lost sense of smell or taste you are advised to stay at home for 14 days. Do not book a GP appointment or attend your GP Practice.

If you are displaying symptoms of Covid-19 it is recommended that you go get tested. For more info and to book a test or order a home kit please visit https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you cannot go online, or are advised to do so by the online service.

For the latest COVID19 advice please visit www.nhs.uk/coronavirus.
To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.
A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.
Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.

Important Information 04.06.2020

  • We ask that patients wear a face covering to all in person appointments (this could be a scarf or mask etc).
  • York Medical Pharmacy is still open to their patients, and can be contacted on 01904 794115.
  • Appointments will be carried out over the phone unless there is a clinical need for you to come into the practice.
  • Our same day care our service is still running.
  • If you need a Nurse appointment please call the surgery on the day to book the appointment.
  • Do not visit the surgery to drop off a prescription; sign up for the NHS App or give us a call. Alternatively post your prescription. Nominate a pharmacy for your prescription to be sent to electronically. You can request prescriptions via our voicemail service on 01904 439100.
  • Doors at all surgeries are locked and will only be opened for those that have appointments.
" Trust our family to look after your family "

Patient Participation Group

Dear Patient,

We would like to know how we can improve our service for you and how you perceive our surgery and staff. 

To help us with this, we have a Patient Participation Group so that you can have your say. We will ask the members of this Patient Participation Group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email about meetings or see the table below.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees and people with long term conditions.

Our Patient Groups meet quarterly per surgery and we have a mixture of staff that attend and it's great to get as many patients involved as we can so that we can get as much feedback as possible and let you know about any changes that might be happening at your surgery or the practice in general.

If you interested in joining your surgeries PPG please email [email protected] with your details and which surgery you attend.

All future 2020 meetings are cancelled and that future dates will be advertised in surgery and on the website when arranged

 
Day Date  Time Location  Meeting Type  Minutes
Wednesday 13.12.17 12:30pm Monkgate Monkgate Site Click Here to Read
Monday 15.01.18 6:30pm Tower Court Tower Court/Water Lane/32C Sites Click Here to Read
Monday 29.01.18 6:30pm Monkgate Joint Click Here to Read
Wednesday 07.02.18 12:30pm Acomb Acomb/Woodthorpe Site Click Here to Read
Wednesday 14.03.18 12:30pm Monkgate Monkgate Site Click Here to Read
Wednesday 11.04.18   6:30pm Water Lane Tower Court/Water Lane/32C Sites Click Here to Read
Wednesday 16.05.18  12:30pm Acomb Acomb/Woodthorpe Site Click Here to Read
Wednesday 06.06.18 6:30pm Tower Court Joint Click Here to Read
Tuesday

04.09.18

6:30pm Water Lane Joint Click Here to Read
Wednesday 05.12.18 6:30pm Acomb Joint Click Here to Read
Tuesday 12.03.19 6:30pm Tower Court Joint Click Here to Read
Wednesday 12.06.19 6:30pm Tower Court Joint Click Here to Read
Tuesday 03.09.19 6:30pm Water Lane Joint  
Wednesday 04.12.19 6:30pm Tower Court Joint  
Wednesday 22.07.2020 6:30pm Virtual Joint Click Here to Read

 


 

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.