If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, lost sense of smell or taste you are advised to stay at home for 14 days. Do not book a GP appointment or attend your GP Practice.

If you are displaying symptoms of Covid-19 it is recommended that you go get tested. For more info and to book a test or order a home kit please visit

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you cannot go online, or are advised to do so by the online service.

For the latest COVID19 advice please visit
To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.
A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.
Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.

Important Information 04.06.2020

  • We ask that patients wear a face covering to all in person appointments (this could be a scarf or mask etc).
  • York Medical Pharmacy is still open to their patients, and can be contacted on 01904 794115.
  • Appointments will be carried out over the phone unless there is a clinical need for you to come into the practice.
  • Our same day care our service is still running.
  • If you need a Nurse appointment please call the surgery on the day to book the appointment.
  • Do not visit the surgery to drop off a prescription; sign up for the NHS App or give us a call. Alternatively post your prescription. Nominate a pharmacy for your prescription to be sent to electronically. You can request prescriptions via our voicemail service on 01904 439100.
  • Doors at all surgeries are locked and will only be opened for those that have appointments.
" Trust our family to look after your family "

Push Doctor Consultations

We have been working with an organisation called Push Doctor for several months. They offer Video consultations with A GP either 'on the day' or planned ahead.
We are able to offer a limited number of Push Doctor consultations most days.

Feedback from our patients who have consulted with Push Doctor is very positive.
We recognise this won't suit everyone, but this option may really work for some.
If you feel your concern may lend itself to a video consultation, then please feel free to add this to your Klinik form. This format works particularly well for those with a new urgent feeling problem and may be really useful for those who struggle to get to appointments within the working day.
We recognise that 'continuity' ( the option of seeing your usual GP or someone who knows your background ) is important for some patients – for some patients at sometimes it may feel more important to see a GP rather than a particular GP.

Here is a link here with some information about Push Doctor.

Our triaging GP will assess all appointment request as usual and will suggest a Push Doctor appointment if that seems appropriate. Patients would then be sent a link to set up an appointment (unfortunately we can't make an appointment for you because of sharing information etc – but actually choosing your own appointment lets you pick a time that works for you, etc)

Push Doctor can see children over the age 2 and you can find more information at