There is significant demand for GP services, appointments, and the wider NHS right now, but our team is here to help you get the right care as quickly as possible.
Our patient care co-ordinators are trained to guide you toward the best type of appointment for your needs, so please give them as much information as possible; as GPs, we ask them to do this and it helps us assess what type of help you need next.
If you do not have access to the internet you can ring us on 01904 439100.
Online requests are processed throughout the day, Monday to Friday between 8 am and 6 pm. Fill out the form giving as much information as possible, please request a longer appointment if you have more than one issue.
All appointment requests are reviewed by our Triage Team.
Our Triaging Clinicans review all Same Day Requests and prioritise appointments using the information submitted to ensure you see the right Clinician within the right timeframe. Our Triage Reception Team use a signposting sheet approved by our GPs, to review all Routine appointment requests.
Urgent requests are dealt with as quickly as possible within 1 working day, non-urgent requests can take several weeks.
Types of Appointments
At Your Appointment
You can choose to be seen at any of our surgeries as your medical records are computerised.
Let us know if more than one person in the family needs to be seen or there’s more than one problem. We can give you a longer appointment if necessary.
Tell us if you want someone to accompany you during an examination (chaperone) or a private room to discuss matters. Remember that the results of tests can only be given to the patient.
You can help us by
If you or someone else is experiencing any of the following, ring 999:
- Struggling to breathe
- Suspected stroke
- Anaphylactic reaction
- Central, crushing chest pain or suspected heart attack