Friends and Family Test

Putting Patients First

The Friends & Family Test (FFT) is a feedback tool which offers patients the opportunity to provide feedback about the care and treatment they have received; this is not a traditional survey, this will be a continuous loop between our patients and staff.

The FFT questions ask if patients would recommend the services we provide and how we could improve them, this provides a mechanism to highlight both good and poor patient experience.

The data is completely anonymous and is not compulsory, but is available to all patients.

Friends and Family Test Results

Friends and Family Test