York Medical Centre

COVID-19 CORONAVIRUS

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, lost sense of smell or taste you are advised to stay at home for 14 days. Do not book a GP appointment or attend your GP Practice.

If you are displaying symptoms of Covid-19 it is recommended that you go get tested. For more info and to book a test or order a home kit please visit https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you cannot go online, or are advised to do so by the online service.

For the latest COVID19 advice please visit www.nhs.uk/coronavirus.
To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.
A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.
Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.

Important Information 04.06.2020

  • We ask that patients wear a face covering to all in person appointments (this could be a scarf or mask etc).
  • York Medical Pharmacy is still open to their patients, and can be contacted on 01904 794115.
  • Appointments will be carried out over the phone unless there is a clinical need for you to come into the practice.
  • Our same day care our service is still running.
  • If you need a Nurse appointment please call the surgery on the day to book the appointment.
  • Do not visit the surgery to drop off a prescription; sign up for the NHS App or give us a call. Alternatively post your prescription. Nominate a pharmacy for your prescription to be sent to electronically. You can request prescriptions via our voicemail service on 01904 439100.
  • Doors at all surgeries are locked and will only be opened for those that have appointments.
" Trust our family to look after your family "

Monkgate

Address35 Monkgate, York, YO31 7PB
Telephone01904 439100
Opening Hours

Monday, Wednesday, Friday 8:00am - 6:00pm

Tuesday 7:30am-7:30pm

Thursday 7:30am-6:00pm

Weekends Closed

Telephones not operational outside 8am-6pm or weekends

2/5 NHS Choices
  • Meet the team at the Monkgate Practice
     Dr A Henckel
    Dr A Henckel
     Dr A Henckel

    Dr A Henckel

     Dr P Bolter
    Dr P Bolter
     Dr P Bolter

    Dr P Bolter

    Dr Pauline Bolter

    Working Days: Tuesdays Wednesdays and Fridays

    Special interest: mental health

    Bio: Dr Bolter Qualified from the Royal Free Medical School London in 1985. She then went and worked in Sudan from 1992 -1996. She has been at Monkgate since 1998 and is a partner GP.


     Dr R Ghosh
    Dr R Ghosh
     Dr R Ghosh

    Dr R Ghosh

    Dr Robin Ghosh MBChB MRCGP

    Working Days: Monday Tuesday Wednesday and Friday at Monkgate surgery

    Special Interests: Student health, musculoskeletal medicine, prescribing, general practice.

    Bio:I joined York Medical Group 3 yrs ago after my wife convinced me life was better up North.....and it is!I am married to Kate a physiotherapist and we have 4 children under 6 yrs old, so the life of cycling, adventure racing and travel has now changed some what. I trained in Birmingham but have worked in New Zealand, the south coast and in the Midlands. I am IT and Respiratory lead for the practice as well as help run the Monkgate Patient Participation Group.I am the school doctor for Bootham School and currently mentor our new paramedic advanced practitioner.

     Dr J Tunstall
    Dr J Tunstall
     Dr J Tunstall

    Dr J Tunstall

    Dr Jason Tunstall MB ChB 

    Working Days: Monday, Tuesday, Thursday and Friday.

    Special Interest: Joint Injection and Student Health.

    Bio: I work between Monkgate and York St John. I provide some of the joint injections for musculoskeletal injections, help run our palliative care register and have a growing interest in student mental health. I graduated from the University of Sheffield, completed GP training in York in 2016. I use my day off to go cycling.

     Dr R Bennett
    Dr R Bennett
     Dr R Bennett

    Dr R Bennett

     Dr S Ward
    Dr S Ward
     Dr S Ward

    Dr S Ward

    Dr Siobhan Ward

    Working Days: Monday at The Retreat and York House. Wednesday and Friday seeing patients, usually at Monkgate

    Special interests: Gynaecology and Mental Health.

    Bio:I am originally from Birmingham and qualified from Cardiff Medical School in 2008. I did my junior doctor and GP training in North Wales, in the Wrexham area. I moved to Yorkshire in 2013 to be closer to family and joined the practice in September 2013.

     Nurse A Warriner
    Nurse A Warriner
     Nurse A Warriner

    Nurse A Warriner

     Nurse H Long
    Nurse H Long
     Nurse H Long

    Nurse H Long

     Nurse K Honing
    Nurse K Honing
     Nurse K Honing

    Nurse K Honing

     Midwife K Martin
    Midwife K Martin
     Midwife K Martin

    Midwife K Martin

     Nurse K Reeder
    Nurse K Reeder
     Nurse K Reeder

    Nurse K Reeder


Welcome to the Monkgate Surgery

Monkgate York Medical Group is a family GP surgery that offers a wide range of services. We are located at 35 Monkgate. At the Monkgate surgery we can deal with long term conditions including diabetes and asthma and we can guide you through new diagnosis. At Monkgate we can offer travel advice and vaccinations and we are a registered Yellow Fever clinic. In the winter we have flu clinics. We are in an accessible location with bus routes as we are very close to the city centre. We offer disabled parking and disabled access. We are also located close to York St John car park if you require car parking.

Our Partners Dr Astrid Henckel, Dr Robin Ghosh and Dr Pauline Bolter are supported by our team of GPs Dr Alex Ma, Dr Siobhan Ward, Dr Jason Tunstall and Dr Rachel Bennett. Our wonderful nurse team Chris Pfluger, Kate Reeder, Helen Long, Ann Warriner and Dawn Knott.

Yvonne Greenwood is the site lead for our Monkgate site can help deal with issues and enquiries at the surgery. The practice has a long history as a teaching practice and we work with HYMS (Hull and York Medical School).